In part 2 of our three-part webinar series, discover how to boost agent performance, improve the customer experience and drive incremental revenue from the inbound sales calls you already receive. Get a first-hand look at how the Marchex platform helps dealerships:
On-Demand Learn how improving phone call performance can translate directly into increased sales, more service appointments, and better customer satisfaction. Understand why calls fail and how to address these issues, — dealerships will capture more leads and turn conversations into revenue.
In this kick-off webinar, learn how our proven 3-step phone strategy has helped thousands of dealers get more value and revenue from inbound sales calls. See how common sense and technology can help:
Consumer Expectations Are Changing Marchex has conducted a major study that analyzed more than 60,000 consumer-to-dealer phone conversations from across the U.S. to assess the current state of car-buying. In this white paper, learn about the challenges dealerships and manufacturers are facing to answer inquiries about availability and the vehicle-ordering process.
Read the first of its kind, in-depth research into consumers’ needs in a modern shopping process. See findings from a brand new proprietary research study that included qualitative interviews with car buyers, a quantitative survey of 1,700 car buyers, and a study of over 228,000 sales-related conversations with dealerships. Today’s consumer is serious and theirContinue reading “Trust, Transparency & The Transaction: How the Car Sale is Earned”
