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3-Step Approach to Win Automotive Sales

In this kick-off webinar, learn how our proven 3-step phone strategy has helped thousands of dealers get more value and revenue from inbound sales calls. See how common sense and technology can help:   

Car Buying Has Entered a New Era. How Can Dealers Keep Up?

Consumer Expectations Are Changing Marchex has conducted a major study that analyzed more than 60,000 consumer-to-dealer phone conversations from across the U.S. to assess the current state of car-buying.  In this white paper, learn about the challenges dealerships and manufacturers are facing to answer inquiries about availability and the vehicle-ordering process. 

Trust, Transparency & The Transaction: How the Car Sale is Earned

Read the first of its kind, in-depth research into consumers’ needs in a modern shopping process. See findings from a brand new proprietary research study that included qualitative interviews with car buyers, a quantitative survey of 1,700 car buyers, and a study of over 228,000 sales-related conversations with dealerships. Today’s consumer is serious and theirContinue reading “Trust, Transparency & The Transaction: How the Car Sale is Earned”

Part 1: The Cost of Missed Connections—Is Your Auto Service Desk Losing Revenue

Don’t let $75,000 per week in service revenue walk out your door. If you’re running an auto dealership service department, you know that every customer call is an opportunity—either to secure revenue and build loyalty, or to lose both. But here’s the risk: Many service departments are unable to capture full revenue opportunities due toContinue reading “Part 1: The Cost of Missed Connections—Is Your Auto Service Desk Losing Revenue”

Part 2: How to Fix Auto Service Desk Inefficiencies that are Costing You Millions

In Part 1, we discussed three of the biggest challenges auto dealership service centers face—long wait times, miscommunication about repairs, and missed calls. If those hit home, you’re not alone.  But we’re not done yet. There are three more problems that may significantly impact your revenue every week. Let’s break them down—and more importantly, fixContinue reading “Part 2: How to Fix Auto Service Desk Inefficiencies that are Costing You Millions”