How Marchex’s AI-Powered Platform Empowers Franchise Brands 

Unlocking Growth Through Conversation Intelligence and Agent Performance  Franchise Industry Challenges  Maximizing every customer interaction is essential for franchise sustainable growth. Franchise brands face unique challenges in managing lead handling and conversion performance across multiple locations. Marketing and operations leaders often struggle to gain comprehensive visibility into how leads are managed at the local level,Continue reading “How Marchex’s AI-Powered Platform Empowers Franchise Brands “

How AI Search is Revolutionizing Customer Discovery: What Every Business Needs to Know 

That phone call where a customer says “ChatGPT sent me!” is no longer a novelty —it’s becoming the new normal. If your business hasn’t started optimizing for AI-driven search, you’re already behind the curve.  The AI Search Revolution is Here  The numbers speak for themselves. ChatGPT now has nearly 800 million weekly active users worldwideContinue reading “How AI Search is Revolutionizing Customer Discovery: What Every Business Needs to Know “

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How AI Search is Reshaping Marketing for Franchise Brands and What to Do About It 

AI is rewriting the marketing playbook for franchise and multi-location brands in real time. AI is not just enhancing the way marketers work. It is fundamentally changing how brands engage with customers, analyze performance, and stay competitive.  Marchex recently sat down with Crystal Ware, Chief Strategy Officer at Location3, to explore how AI search isContinue reading “How AI Search is Reshaping Marketing for Franchise Brands and What to Do About It “