Overview
The DealerSocket CRM Integration for Engage brings Marchex call intelligence directly into your CRM. With this integration, call recordings, AI-generated transcripts, and summaries are automatically logged in DealerSocket—giving your team instant access to the context they need to take action, without switching tools.
By connecting conversations to contacts and opportunities, Marchex helps dealerships streamline workflows, increase data accuracy, and boost follow-up speed.
Benefits
Faster Follow-Up
View transcripts and listen to calls right in DealerSocket—no toggling between systems, no missed context.
Stronger Lead Insights
Summaries and AI signals surface the “why” behind the call, helping reps prioritize high-value opportunities.
Improved CRM Hygiene
Automatic logging means fewer errors, cleaner data, and more reliable reporting.
Time Savings for Reps
Let AI handle the note-taking—your team gets the full conversation without manual entry.