Search Results
Terms of Use
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS. Marchex, Inc., its subsidiaries and affiliates (“we” or “us”) permit you to use this site, subject to the following Terms of Use (“Terms”), which we may update from time to time without notice to you. […]
Driving Success in 2024: Maximizing Auto Service & Repair Marketing with Call Tracking and Analytics
In today’s fast-paced world, where technology evolves rapidly and consumer preferences shift constantly, staying ahead of the curve is crucial for businesses in the auto service & repair industry. In this blog, we’ll delve into how harnessing the power of conversational intelligence can transform operations, elevate marketing strategies, and drive revenue growth for both corporate […]
Stop Listening to Calls; Start Taking Action
It’s now possible to surface actionable insights from customer conversations that originate from your existing communication platforms with Marchex Platform Services. Marchex Platform Services, part of the Marchex Anywhere initiative, expands access to CPaaS, UCaaS and CCaaS platforms to deliver AI powered conversation intelligence without the need to port phone numbers, acquire call tracking numbers, […]
Marchex Call Marketplace Terms and Conditions
These Marchex Call Marketplace Services Terms and Conditions supplement the Marchex Service Terms and Conditions (the “Terms” located at: http://www.marchex.com/legal/service-terms-and-conditions or such successor URL(s) implemented by Marchex from time to time), and apply to any Customer (or “Advertiser” or “Agency” as the case may be in various Order documentation) that elects to purchase for itself, […]
With more than 140 million calls analyzed, Marchex offers the Industry’s leading speech analytics technology
Effectively working with customers over the phone gains their confidence. Speaking to them directly instills a belief that your brand has their issues under control, and their best interests at heart. Phone calls are important because, in this mobile and digital era, consumers who pick up the phone and call a business are usually highly […]
Dynamic Call Tracking 101
This post originally appeared on LinkedIn Pulse If you are considering investing time and resources into understanding what marketing activities are driving your inbound phone calls, you’ve come to the right place. Below I’ve listed some common early-stage questions and their answers to help you get started! Should my business be doing this? Any business […]
How to get the calls you want in 2021
Unwanted phone calls are on the rise. In addition to general SPAM, unscrupulous telemarketers and fraudsters can also tie up your phone lines – and waste your resources. Although most unwanted calls tend to be SPAM, it is important to recognize that SPAM is only a subset of the overall unwanted calls epidemic. Click […]
Navigating the Conversational Analytics Maze – Decoding Recall
If you have not yet read Blogs 1 and 2 of Navigating the Conversational Analytics Maze, I would highly recommend you do so, since most of the examples and concepts in this post will require that context to understand. Welcome to our final installment of Navigating the Conversational Analytics Maze. Thus far, we have looked […]
How Service Experts Recovered 25% of Its Lost Leads
Service Experts is a large home services company that provides repair and maintenance services of HVAC, plumbing, and other home-based systems. To drive revenue to its locations across North America, Service Experts relies on phone calls. Marchex client Strategic America is the digital marketing agency that manages digital advertising programs for Service Experts. Strategic America […]
Wondering How Dealerships Can Sell More Cars?
The auto industry can be a tricky business. With dealerships on every corner and repair shops on every street, it can be difficult to make your business stand out. Time and time again at Marchex, we discover deep insights into the call data of businesses just like yours, insights which enable these business to take […]
Navigate an Uncertain Market with Conversation Intelligence
Even in uncertain economic times, businesses can stay afloat and thrive by optimizing their tech stack and keying in on the important, revenue-driving details. With conversation intelligence—insights gleaned from customer conversations taking place on calls and other channels–sales and marketing teams can uncover the hidden signals in customer interactions that can mean the difference between […]
Twilio Confirms 2022 Zipwhip Software Shut Down
Originally posted on November 4th, 2021 Since originally posting about this in November last year, the news of the Zipwhip software being sunset has continued to materialize. Since then, the Marchex Sonar brand has been able to ensure organizations formerly using Zipwhip do not miss a beat with their communication strategy. When Twilio acquired Zipwhip […]