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Geeks on Site Case Study
Meet the Expert: Catherine Erikson, VP of Senior Living
Tell us about yourself. At the core, I’ve always been someone who thrives on embracing new and emerging technologies. With more than 20 years of experience in Senior Living and Healthcare, I’m passionate about helping the Senior Living industry embrace innovating marketing strategies and analytics. I look to inspire marketers to adopt new and exciting […]
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Marchex – Leader in Conversation Intelligence
Rescue Abandoned Carts with Marchex Sonar
Amidst the holiday season, businesses of all sizes are geared up for the busiest shopping time of the year. One key concern for online businesses is how to reduce the number of abandoned carts. Baymard reports that online shopping has an average abandonment rate of 69.8%, meaning you could be losing more than half of your potential […]
Juniper Case Study
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About Us: The Marchex Story
Boosting Seller Productivity in Today’s Market
The world has rapidly changed around us over the past year and for many of our customers, adapting their sales process to align to the new reality continues to be one of their highest priorities. Record eCommerce competition fueled by global retail giants and product categories that have only just come online are driving up […]
Sentiment Suite: The Next Generation in Customer Sentiment Analysis
In today’s fast-paced and customer-centric business environment, understanding the nuances of customer sentiment has never been more critical. Traditionally, businesses have relied on direct feedback mechanisms like Google reviews or customer surveys to gauge customer satisfaction. These traditional methods miss the subtle nuances of customer emotions during interactions. Online reviews happen after-the-fact – when your […]
Marchex Marketing Edge wins Gold Stevie Award
Marchex Marketing Edge picked up the gold in the Marketing Solution-New Version category in the 2021 Stevie Awards. The Stevie Awards recognize the achievements of contact center, customer service, business development, and sales professionals worldwide. The selection panel looks for solutions that address real-time consumer demands and compelling client success stories in addition to the […]