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SUBSCRIPTION TERMS OF SERVICE
These Marchex Subscription Terms of Service (these “Terms”), together with the terms set forth on any service order, statement of work, or similar document or online order form that contains a reference to these Terms (each, an “Order”), constitute a legally binding and enforceable services agreement (the “Agreement”) by and between (1) the person or […]
Marchex Engage for Automotive Is Now Available in the Fortellis Marketplace
We’re thrilled to announce that Marchex Engage for Automotive has integrated into the Fortellis Commerce Exchange Platform. This new integration automatically delivers up-to-date conversations, events and outcomes within the CDK Elead CRM, empowering auto dealers to easily deploy Marchex’s conversation intelligence and provide a better customer experience. Dealerships and sales teams can gain insights that […]
MARCHEX SERVICE TERMS AND CONDITIONS
These Marchex Service Terms and Conditions (“Terms”), together with the terms set forth on any insertion or service order or similar document or online order form that contains a reference to these Terms (“Order”), constitute a legally binding and enforceable services agreement (the “Agreement”) by and between (1) the person or entity accepting these Terms […]
Marketing Edge Core Terms of Service
Marchex is one of Digital.com’s Best Inbound Call Tracking Software Companies of 2021
Digital.com, a leading independent review website for small business online tools, products, and services, has released its list of the Best Inbound Call Tracking Software Companies of 2021 after a 40-hour assessment by their research team. From over 80 possible solutions with rigorous qualification requirements, we are pleased to announce that Marchex has made the […]
Visit Marchex at NADA 2023!
Marchex is excited to welcome new dealers and our current clients to our booth at NADA 2023! We hope you will join us in Dallas, from January 26-29, 2023. What can you expect to see at the Marchex booth this year? Well, to start off – we’re pretty happy with our booth design! It’s worth […]
3 reasons your business should use text
For many sellers and marketers, navigating an online-to-offline transition in the customer journey can be a major pain point. In part, this is because leads may drop when they can’t use their preferred channel. Take this example: An on-the-go shopper wants to ask a question about a specific vehicle’s availability at a car dealership, but […]
Marchex Platform Services: A Q&A with Product Marketing
Today, I had the pleasure of interviewing our product marketing leader, Rob Mumford, on Marchex Platform Services, the latest Conversation Intelligence solution from Marchex. Q: Rob, we are getting a lot of questions around our new MPS solution. Can you help our readers understand the value? RM: Marchex Platform Services can apply Marchex’s AI-powered analytics […]
Navigating the Conversational Analytics Maze – The Flaws of Accuracy as an AI Model Metric
It has been a little over a year since ChatGPT was released, throwing everyone into a frenzy on how to incorporate the now commoditized technology that is generative AI (GAI) into their everyday workflows. One need not look further than the conversational analytics industry to see this trend in real time, where new GAI-powered products […]
3 Ways Call Tagging Helps Optimize Your Marketing Campaigns
Storage facility owners spend tens of thousands of dollars each year to get potential customers to contact their facilities. They allocate time and funds to online and print advertising, referral programs, direct-mail campaigns and social media. The best marketing in the world is useless, however, if it doesn’t convert leads to paying customers. Marketers deal […]
Prepare Your Team for Electric Vehicle (EV) Phone Calls
The automotive industry is heavily investing in electric vehicles (EVs). Consumers are showing curiosity and excitement, but also raising questions and concerns. Dealerships are at the forefront and must adapt quickly. Last year, over one million EVs were sold in the US, marking a 9% year-over-year increase. * Despite a slowdown in consumer adoption rates–and dealerships […]
Driving Success: How DGDG Transformed Automotive Marketing with Marchex
In the fast-paced automotive industry, staying ahead is crucial for success. The Del Grande Dealer Group (DGDG), a prominent family-owned automotive consortium in the Bay Area, has been a trailblazer since its establishment in 1998. Committed to customer satisfaction and equipped with an extensive top-tier vehicle portfolio, DGDG continuously evolves to meet market demands. Partnering […]