SALES ENGAGEMENT FOR DEALERS

Marchex Engage for Automotive

Prioritize your best sales or service leads and take the right actions to sell more vehicles

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Introducing Engage for Service

Service calls drive nearly 60% of a dealership’s inbound calls—are you making the most of them? Marchex Engage for Service helps you capture revenue opportunities with real-time alerts, industry specific insights, and customer sentiment tracking.

New AI Features in Engage

Engage now includes advanced AI features to help Auto OEMs and dealerships cut through the noise and focus on leads that convert. Capabilities like Call Summaries, Sentiment Analysis, and AI Signals—such as Lead Outcome Reason, Lead Value, and AI-generated Topics—help sales teams spot high-potential leads, understand intent, and act quickly. These insights equip your team to act decisively and close more deals.

Automatically log important call data to your CRM

Don’t waste time doing repetitive data entry. Spend less time tracking down caller information. Quickly make outbound calls (click-to-call) from within your CRM.

Save the sale before they call your competitor

Get real-time action alerts via text and/or email when a caller showing high purchase intent ends a conversation without making an appointment or a purchase – so a team specialist can reengage to save the deal.

Improve sales productivity

Elevate your sellers and service advisors with automation and data to close more customers, more often. Maximize existing sales and marketing resources.

Deliver a better buying experience

Understand your customer’s intent and conversation outcome using Conversation Intelligence. Drive accountability and confirm that your sellers follow up on leads. Have reality-based coaching discussions with your sellers following recent sales and service conversations.