Platform Services Overview
Marchex Platform Services
AI Solutions for Industries
Identify high-quality leads, assess their value, and uncover trending topics that matter most to your business.
Transform Everyday Conversations into Actionable AI-Driven Insights
Easily track conversation outcomes
Know the outcome of every conversation, like sales or booked appointments, to measure success and streamline your processes. Gain clarity on what drives results to refine your strategy and boost conversions.
Identify the potential value of each lead
Ensure your team focuses on the opportunities that matter most by identifying the potential value of each lead with AI-powered insights. Coming in 2025, a Lead Value Score will help you prioritize high-value prospects effortlessly.
Understand common interests and challenges
Discover grouped themes from customer conversations to stay ahead of emerging trends with organic, unstructured topics that reveal evolving customer needs.