Marchex Receives the 2022 Sales and Marketing Award

We’re ecstatic to announce that Marchex has won Business Intelligence Group’s “Product of the Year” award in the 2022 Sales and Marketing Technology Awards program, also known as the “Sammys.” This will be our second consecutive win after receiving the same award in 2021 for our Engage for Automotive product, a sales engagement solution forContinue reading “Marchex Receives the 2022 Sales and Marketing Award”

Key Insights You Can Get From Call Transcription

Leveraging a call tracking solution that provides call recordings and transcription can save you time and deliver valuable business insights. Many call tracking and telephony platforms offer call recording. Yet, transcription is not always an option. If you want to understand what happened on a specific call, you need to listen to the recording. IfContinue reading “Key Insights You Can Get From Call Transcription”

Engage Job Applicants More Effectively with Business SMS

Whether you are a staffing firm, employment agency, or an in-house recruiter, you are faced with the challenge of staffing qualified employees in this new competitive landscape. We’ve found that, when used correctly, SMS is the key to stand out amongst the rest and be heard. Save everyone valuable time – The average recruiter callsContinue reading “Engage Job Applicants More Effectively with Business SMS”

A/B Test Your Texting Campaigns to Engage More Effectively

Our texting platform, Marchex Sonar, allows businesses to automate SMS marketing with drip campaigns that send highly targeted messages to opted-in contacts promoting new sales or events. But what is the right message to send? Does it matter if you personalize it? Do different demographics in your customer base resonate with different language? At whatContinue reading “A/B Test Your Texting Campaigns to Engage More Effectively”